Chargebacks & Disputes

Dispute review, evidence gathering, reason-code research, representment preparation/submission where permitted, deadline/outcome tracking, and prevention insights.

What We Handle

  • Incoming dispute review
  • Evidence gathering and documentation
  • Reason-code research
  • Representment preparation or submission where permitted
  • Deadline and outcome tracking
  • RDR / Ethoca support where client systems allow
  • Trend and prevention reporting

Included with MerceOps Core + Disputes — $1,795/month

MerceOps is prepaid and capacity-based. No surprise overages or work on credit.

View Full Pricing →

Submit the request through the MerceOps workspace with the information and supporting files required for that case type.

Complete dispute files target initial review within 1 business day and evidence preparation within 1–3 business days depending on complexity and deadline.

MerceOps does not guarantee chargeback outcomes, and not every dispute should automatically be fought.