Permissions, expectations, payment, and access are clear before work begins.
Create an applicant account.
Tell MerceOps about your business, platforms, volume, and operational needs.
MerceOps reviews fit, scope, security readiness, and service compatibility.
Approved businesses select an available package and prepay onboarding and the first service cycle.
Complete agreements, contacts, service rules, and required documentation.
Define exactly what MerceOps may do and establish delegated access with 2FA where available.
Cases, documents, SOPs, reports, and communication are organized in the client workspace.
Operational work begins within the documented plan, permissions, and purchased capacity.
MerceOps is non-phone at launch. The client makes the required call and uploads the outcome or reference so MerceOps can continue.